
Higher Education Capacity Development (HECD)
Design Thinking Workshop
in Beirut, Lebanon
October 17-19, 2022
9:00 am - 3:00 pm daily
at Antonine University (UA)
Welcome to the Design Thinking Workshop!
This 3-day workshop is designed to support faculty in their efforts to increase job readiness of college graduates in Lebanon.
We will explore Design Thinking as a practice for addressing human problems through the development of products and services. Over three 6-hour sessions (including lunch), participants will work in teams progressing rapidly through the phases of Design Thinking - Planning, Empathy, Reframing, Ideation, and Prototyping, learning some of the basic methods and activities as applied to an important challenge in higher education and learning how the practice is taught and facilitated. We will conclude by reflecting and brainstorming around ways in which Design Thinking can be applied across higher education institutions to increase job readiness through the development of problem-solving, skills.
This workshop was made possible through the generous support of our sponsors:
Meet the Facilitators
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Ken Baldauf
Florida State University, Founding Director, Innovation Hub, CEO, Innovation by Design LLC, ken@innovation.fsu.edu
Ken Baldauf is the Founding Director of Florida State University’s Innovation Hub, where students from all disciplines work together, utilizing Design Thinking with emerging technologies, to confront the demanding and complex problems of our day. After over 25 years as an FSU faculty member with a background in music and computer science, Ken has pivoted from machine to human, now fostering curiosity, creativity, compassion, and innovation across the disciplines. Through his Innovation by Design class, and through a wide variety of workshops, design sprints, and boot camps, Ken and his team teach and facilitate Design Thinking sessions that win hundreds of new enthusiasts each year. Ken has authored several textbooks, collaborated with Cengage Learning Publishing to create an online learning framework, has presented at educational conferences around the world, and consults with businesses and organizations in order to increase their creative and innovative potential.
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Lisa Munson, PhD
Florida State University, Teaching Professor, Sociology Department, lisa.munson@fsu.edu
Lisa Munson is a Teaching Professor in the Sociology Department at Florida State University. Her research centers around inequality and social justice, teaching innovation, and public sociology. With 16 years of teaching experience, Lisa has focused on pedagogy and curriculum development, serving for nearly a decade on the University Faculty Senate Undergraduate Planning Committee, a term as Director of Undergraduate Studies for Sociology, and currently as the Supervisor of Graduate Teaching. Lisa has published three textbooks, including one for the Sociology of Hip Hop Culture, a course she designed and launched at Florida State University. She co-edited a special edition of “Arts," an international peer-reviewed open access journal, and serves on the journal's Topical Advisory Board. Presenting at national conferences and universities, Lisa has also organized multiple symposia, panels, and workshops focusing on teaching, education, and social change. She has received numerous university teaching awards, most recently the University Innovation in Teaching award. Lisa has also received community awards recognizing her leadership and community service. Off-campus, Lisa has organized community workshops, and she has organized, curated, and hosted over 50 showcases highlighting hip hop, house, and jazz music, dance, and visual art.
Workshop Goals
Design Thinking has been embraced by many businesses and organizations as a key method of innovative product development that provides a competitive advantage. Students that graduate with Design Thinking experience are highly valued by employers. The goal of this workshop is to provide faculty with the tools to develop and deliver a Design Thinking curriculum by:
acquainting all faculty participants with the Design Thinking process and tools for innovation so they can share them with students,
teaching Design Thinking facilitation practices that will assist faculty in the delivery of the process in the classroom, and in co-curricular activities,
building a community around Design Thinking across universities in Lebanon, and
exploring ways Design Thinking can be taught and implemented in the university environment to drive empathy and collaborative problem-solving.
Prep & Pre-work
Participant Prep
Design Thinking is collaborative, empathetic work that is best learned by active doing rather than passive listening. Here are some ground rules to set expectations and insure a successful workshop!
You will be working in a team through a sequence of exercises to develop solutions. We ask that participants are fully engaged for the entire duration of the workshop - from beginning to end, to support your team.
Dress as CASUAL as is reasonable within your work environment. We want everyone to be relaxed and comfortable to maximize creativity.
Participate with an open mind ready to empathize with other’s perspectives.
Electronic devices are welcome as tools for research related to the design work you will be engaged in. Breaks are provided for checking email and texts.
Pre-work
You will benefit from becoming familiar with Design Thinking prior to the workshop. Take a few minutes to read the article Design Thinking Comes of Age (Harvard Business Review), and viewing the video What is Design Thinking? An Overview (AJ & Smart).
Take the personality test at https://www.16personalities.com/ and make note of your personality type for use at the workshop.
Tentative Agenda
Each of the linked activities are described at the bottom of this page, the links scroll down to the referenced activity.
All activities are carried out by small groups using sticky notes and whiteboards.
See www.innovation.fsu.edu/design for the full course curriculum.
Day 1
Monday, Oct 17, 2022
Intro, Planning, and Empathy
(9:00) Welcome and Introductions
(9:10) Short Presentation: Intro to Design Thinking
(9:20) What is Design Thinking? [video]
(9:25) A More Beautiful Question [video]
(9:30) Design Challenge Reveal
Teaming
(9:40) One-on-one Interviews
How has current economic hardships impacted your institution?
How is it impacting your ability to teach?
How is it impacting students and potential students?
What has your institution done to try to address the problem?
(9:55) Group-up and share Affinity Diagram/Map [video]
(10:00) Affinity Mapping Activity
(10:25) Group Personalities & Roles
(10:30) Break
(10:40) Stakeholder Mapping
(10:55) Context Mapping
(11:15) Mind Mapping
(11:40) Group Sharing
(12:00) Break
(12:10) The Power of Empathy [video]
(12:20) Field Observations [video]
(12:25) Ethnographic Research
(12:30) Personas and Empathy Maps
(12:50) Journey Mapping
(1:15) Sense-making Affinity Map
(1:40) Identifying Key Insights
(1:45) Reflecting and Synthesizing
(2:00) Lunch
Day 2
Tuesday, Oct 18, 2022
Ideation and Prototyping
(9:00) Reorienting - Video
(9:10) Reframing
(9:20) Brainstorming First Burst
(9:45) Solutions A-Z
(10:00) Thinking Wrong [video]
(10:15) Thinking Wrong [activity]
(10:30) Break
(10:45) Brand Hack
(11:10) Valid Solutions
(11:15) Idea Filtering
(11:45) Stakeholder Value Map
(12:00) Break
(12:15) Gallery Stroll
(12:45) Different Ways of Thinking [video]
(12:50) Storyboarding [video]
(12:55) Storyboarding Activity
(01:30) Other Prototyping Tools
Paper Prototyping
Digital Prototyping
Physical Prototyping
Acting it Out
Storytelling
(01:45) Reflecting and Synthesizing
(02:00) Lunch
Day 3
Wednesday, Oct 19, 2022
Presentations, Reflection, and Planning
(09:00) Reorienting - video
(09:30) Presentation Prep
(10:30) Group Presentations
(11:30) Break
(11:45) Miro Demonstration - www.miro.com
(12:00) Case Study: FSU Innovation Hub
(12:20) University Team Planning
(12:45) University Reports
(01:00) Break
(01:15) Certificate Ceremony
(02:00) Lunch
Our Design Challenge
How might we help Lebanon universities sustain their high-level academic services to students through the current economic crisis?
Resources
Links to resources used in the workshop are provided in the agenda above. Key resources that you may want to access for further study are provided below.
Ken’s Design Thinking Class Content
Design Thinking Miro Template - email Ken with your Miro account name if you have trouble copying the template.
Proper Materials for Design Thinking
Design Thinking can be practiced remotely online using digital whiteboards and sticky notes with online software such as Miro, in person using real whiteboards, sticky notes and markers, or a combination of the above. FSU classes meet in person with each student bringing a computer and teams working on virtual whiteboards. If you wish to work with paper, here is what you will need:
Post-it Super Sticky Notes, 3x3 inch - two pads (140 sticky notes) per participant (a variety of bright colors): https://www.amazon.com/Post-Sticky-Sticking-Collection-654-24SSMIA-CP/dp/B01D8F5FKS/ref=sr_1_8
Black Sharpie permanent marker (fine point) - one per participant:
https://www.amazon.com/Sharpie-30001-Permanent-Markers-Point/dp/B00006IFHD/ref=sr_1_5_mod_primary_newFat Black EXPO Markers - one per team*:
https://www.amazon.com/80661-Low-Odor-Markers-Chisel-4-Count/dp/B0019DEBS4/ref=sr_1_8_mod_primary_snsPost-it Easel Pads 25x30" - 15 sheets per team*:
https://www.amazon.com/Post-Sticky-Premium-Sticking-559/dp/B00006IA9F/ref=sr_1_6
*five participants per team
If you have any questions, comments, or just want to connect for a casual chat don’t hesitate to contact Ken Baldauf at ken@innovation.fsu.edu or on social media.